At Southern Independent Bank, our mission is to meet the desires of our customers. As financial services professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Principles serve as standards for all Southern Independent Bank employees for collection, use, retention and security of individual customer information.
At Southern Independent Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customers’ trust. Thus, the safekeeping of customer information is a priority for Southern Independent Bank. It is Southern Independent Bank’s policy not to sell information about our customers to third parties.
INFORMATION WE COLLECT
We collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income;
Information about your transactions with us, our affiliates or others, such as your account balance, payment history, parties to transactions, and credit card usage;
Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
INFORMATION WE MAY DISCLOSE
We are permitted under the law to disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.
We also are permitted under the law to disclose nonpublic personal information about you to nonaffiliated third parties (third parties that are not members of our corporate family) in certain other circumstances. For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your loan or account with us, to process and service transactions you request or authorize, to protect against potential fraud or unauthorized transactions, in response to judicial process, and to consumer reporting agencies.
INFORMATION WE DO NOT DISCLOSE
We do not sell information about our customers to third parties.
We collect, retain, and use information about you, the customer, only where we reasonably believe that it will help administer our business or provide products, services and other opportunities to you. We collect and retain information about you only for specific business purposes. We use information to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
At Southern Independent Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information. Our employees are trained to understand and comply with these principles. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information.
When we do provide customer information to a third party, we will insist through a written agreement that the third party adhere to privacy principles similar to those to which this Bank adheres for keeping this information confidential.
Southern Independent Bank recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these Privacy Principles which are made readily available to our customers. Customers who have questions abut these Privacy Principles should call Southern Independent Bank at 334.493.2265.